Shipping Policy
At Glock Device, we strive to provide a seamless and transparent shopping experience. This Shipping Policy explains how and when your order will be processed and delivered. By placing an order with us, you agree to the terms below.
1. Order Processing Time
- Orders are processed within 1-3 business days after payment confirmation.
- Orders placed on weekends or holidays will be processed on the next business day.
2. Shipping Methods and Delivery Time
We partner with reputable carriers such as UPS, DHL, and FedEx to ensure safe and reliable delivery.
- Free Express Shipping: Delivery typically takes 4-12 business days
Please note that delivery times may vary based on the shipping destination and potential delays caused by customs or unforeseen circumstances.
3. Shipping Origins and Split Shipments
As a dropshipping store, our products are shipped directly from the manufacturers and suppliers. This ensures that you receive the best prices and a variety of options. However, due to this model:
- If your order contains multiple items from different manufacturers, you may receive separate packages with individual tracking numbers.
- Delivery times for different packages may vary depending on the origin of the products.
4. Shipping Costs
We offer FREE EXPRESS SHIPPING on all orders within the United States.
- No additional costs will be charged at checkout unless you select premium shipping options (when available).
5. Tracking Your Order
Once your order is shipped, you will receive a tracking number via email.
- You can track your order through the carrier’s website or our Order Tracking Page [Insert Link].
- If you have questions or need assistance with tracking, contact us at Support@glockdevice.com.
6. Delivery Address and Errors
It is the customer’s responsibility to provide an accurate shipping address.
- If an error in the shipping address results in a failed delivery, additional charges may apply to re-ship the package.
- For updates to your shipping address, please contact us immediately after placing your order.
7. Customs, Duties, and Taxes
Glock Device is not responsible for any customs fees, duties, or taxes imposed by your local government. These charges are the responsibility of the customer and are determined by the destination country’s regulations.
8. Lost, Damaged, or Delayed Shipments
While we work with reliable carriers, unforeseen issues may occur.
- If your package is lost or damaged during transit, please contact us at Support@glockdevice.com with your order number and tracking details.
- We will work with the carrier to resolve the issue and may issue a refund or replacement, subject to investigation.
- Delays caused by customs or natural disasters are beyond our control and may extend delivery times.
9. Returns and Exchanges
If you wish to return an item, please refer to our Return Policy
10. Contact Us
For questions or concerns about your shipment, our team is here to help:
- Email: Support@glockdevice.com
- Address: 2875 S Orange Ave STE 500, Orlando, FL 32806-5471
- Hours: Monday to Friday, 8:00 AM - 8:30 PM
- Response Time: 24 hours
A Note from Glock Device
We’re dedicated to delivering quality products and exceptional service. Thank you for trusting us with your tactical needs!